BMXGuru.com will accept returns up to 30 days from the date received. Merchandise must be in new condition with original packaging - unused and/or uninstalled. Returned merchandise must be accompanied by original sales receipt or order confirmation. The buyer is responsible for paying all shipping charges. Custom items such as spokes and custom wheels are not returnable.
Shipping charges are not refunded for returned items. Funds will be credited to the original purchasing account.
You can start your return by using the shipper of your choice. Customer is responsible for shipping costs. Please include your invoice or order confirmation inside of the package and notate the reason for return.
Address package(s) to:
C&W Cycle / bmxguru.com
702 North St.
Morenci, MI 49256
Please re-pack items carefully with padding and sturdy packaging. We are not responsible for returns lost/damaged in transit. Also, we recommend using a trackable shipping service and/or purchasing shipping insurance.
If you received an item in error, please contact us at firstname.lastname@example.org or 517-458-6302 for further instructions on how to return this item.
Defective or broken products must be returned to the manufacturer for warranty claims. For manufacturer contact information, please email email@example.com or call 517-458-6302. Products are not warranted against improper installation or use. Normal or abnormal wear and tear is not considered a manufacturers defect.
BMX Guru recommends that all parts be installed by a qualified bicycle mechanic--not a gorilla with a pipe wrench.